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CSSR I
ORLANDO FL 32806
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-89764301

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Smart City Networks

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Summary

  Job posted:   Thu May 17, 2018
  Distance to work:   ? miles
       
  1 Views, 0 Applications  
 
CSSR I
CUSTOMER SALES & SERVICE
REPRESENTATIVE I- FULL TIME-ORLANDO, FL





Our
Customer Sales & Service Representative I (CSSR I) will respond to
exhibitor inquiries / trouble calls through a variety of methods including
phone calls, email, etc. ensuring a timely resolution and the highest level of
customer service. This will require an understanding of networking
telecommunication and electrical. The CSSR will also identify, research and
resolves technical issues with customer's internet connections, receive and
process customer orders, sell value-added services, collect monies due, assist
field offices, and provide service desk support at show site when necessary.





o High
school diploma or GED required.


o Associates
and/or Bachelor's degree preferred.


o 1-3
year's customer/exhibitor service experience preferred.


o Knowledge
of data networking products/services desired.


o Excellent
oral and written communications skills, strong telephone customer service
experience and willingness to interface with customers/management essential.


o Able
to type 45 wpm.


o Personal
computer skills required; computer literacy in Microsoft Office, Word, Excel,
Aesop and 10-key preferred.


o Must
be available to work occasional evenings, weekends and holidays.


o Must
be able to work with minimal supervision and be able to exercise independent
judgment.





We
offer a competitive salary and benefit package commensurate with experience.














External Candidates:





No
phone calls or personal visits please.





We
are An Equal Opportunity Employer And





A
Drug & Smoke Free Workplace


















EOE Minorities / Females / Protected Veterans / Disabled

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