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Call Center Representative Inbound
ORLANDO FL 32806
Category: Manufacturing
  • We need you for Temporary
  • This job pays $9.50 - $11.59 per hour per
  • You will need Entry Level years experience
  • **job details: **
    + industry: Other Services (Except Public Administration)
    + reference: S_643884
    + questions: shatel.graves@randstadusa.com407-919-7018

Job code: lhw-e0-89759410

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Summary

  Job posted:   Thu May 17, 2018
  Distance to work:   ? miles
       
  1 Views, 0 Applications  
 
Call Center Representative Inbound
Call Center Representative Inbound
**

job description**


If you have customer service experience and would like to work Monday-Friday, receive great benefits (medical, dental, and 401k), employee perks like discounts on your cell phone and earn paid time off, then you want to work for Randstad. Randstad Corporate Services is in partnership with a **Fortune 100 Company** that serves 220 countries and territories around the globe and we are hiring customer service agents to support them. This leading provider of logistics and transportation services is one of the "World's Most Admired Companies" and they are seeking Call Center Representatives to join an inbound contact center team that focuses on service issues, tracking packages, scheduling pick-ups and invoice questions.


The available hours are:10:45 AM - 7:30 PM Mon-Friwith the option for overtime in peak season. Training is 15 days paid at an hourly rate of $9.50 but increases to $11 - $11.59 once you hit the floor with yearly increases thereafter. As the customer service associate, you will be responsible for responding to incoming phone calls regarding various service issues on client accounts. If you are known for having a degree of accuracy and speed while consistently meeting key department performance metrics, then this job is for you.


Responsibilities:

-- Respond to incoming phone calls

--Track packages

--Schedule pick-ups

--Answer invoice/billing questions


Working hours: 10 AM - 7 PM


Skills:

-- Must demonstrate excellent communication skills, both oral and written.

-- Aptitude to multi-task and adjust quickly to change

-- Intermediate computer skills


Qualifications:

--High school diploma or equivalent

--Must be authorized to work in the USA.

--Willingness to learn

-- Reliable team player

-- Some schedule flexibility is required due to business needs. You will always get a minimum of 40 hours a week

--Clean criminal background check 10 years

--Clean drug screen 10 panel


We hope you're as excited about this opportunity as we are to have you be a part of our team!!To take the next step, please apply.The next training class begins on 6/4/18.


It will only take a few minutes to create a profile and upload your resume. www.Randstadusa.com


Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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