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Customer Service Advanced Level
LONGWOOD FL 32752
Category: Manufacturing
  • We need you for Permanent
  • This job pays $45,000 per year per
  • You will need Experienced years experience
  • **job details: **
    + reference: S_643933
    + questions: kyle.gierke@randstadusa.com407-660-2181

Job code: lhw-e0-89759403

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Summary

  Job posted:   Thu May 17, 2018
  Distance to work:   ? miles
       
  1 Views, 0 Applications  
 
Customer Service Advanced Level
Customer Service Advanced Level
**

job description**


One of our top clients in Longwood is looking for a customer service/collection minded individual to join their team. Sales and account management experience


Working hours: M-F 8-5


Responsibilities:

Responsibilities:

*Build Relationships with current customers

*Comfortable with inbound and outbound calls

-Monitor accounts to identify outstanding debts

-Investigate historical data for each debt or bill

-Find and contact clients to ask about their overdue payments

-Take actions to encourage timely debt payments

-Process payments and refunds

-Resolve billing and customer credit issues

-Update account status records and collection efforts

-Report on collection activity and accounts receivable status Process accounts and incoming payments in compliance with financial policies and procedures

Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data

-Prepare bills, invoices

-Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.

-Verify discrepancies by and resolve clients' billing issues

-Facilitate payment of invoices due by sending bill reminders and contacting clients

-Generate financial statements and reports detailing accounts receivable status


Working hours: 8 AM - 5 PM


Skills:

Skills:

Requirements:


-Proven experience as a Collection Specialist or similar role

-Knowledge of billing procedures and collection techniques (e.g. skip tracing)

-Familiarity with laws related to debt collection (e.g. FDCPA)

-Working knowledge of MS Office and databases

-Comfortable working with targets

-Patience and ability to manage stress

-Excellent communication skills (written and oral)

-Skilled in negotiation

-Problem-solving skills

-High school diploma; Associate's/Bachelor's degree is a plus


Qualifications:

If interested please email your resume to kyle.gierke@randstadusa.com


Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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