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Customer Service Advanced Level
Category: Manufacturing
  • We need you for Permanent
  • This job pays $45,000 per year per
  • You will need Experienced years experience
  • **job details: **
    + reference: S_643933
    + questions: kyle.gierke@randstadusa.com407-660-2181

Job code: lhw-e0-89759403

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  Job posted:   Thu May 17, 2018
  Distance to work:   ? miles
  1 Views, 0 Applications  
Customer Service Advanced Level
Customer Service Advanced Level

job description**

One of our top clients in Longwood is looking for a customer service/collection minded individual to join their team. Sales and account management experience

Working hours: M-F 8-5



*Build Relationships with current customers

*Comfortable with inbound and outbound calls

-Monitor accounts to identify outstanding debts

-Investigate historical data for each debt or bill

-Find and contact clients to ask about their overdue payments

-Take actions to encourage timely debt payments

-Process payments and refunds

-Resolve billing and customer credit issues

-Update account status records and collection efforts

-Report on collection activity and accounts receivable status Process accounts and incoming payments in compliance with financial policies and procedures

Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data

-Prepare bills, invoices

-Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.

-Verify discrepancies by and resolve clients' billing issues

-Facilitate payment of invoices due by sending bill reminders and contacting clients

-Generate financial statements and reports detailing accounts receivable status

Working hours: 8 AM - 5 PM




-Proven experience as a Collection Specialist or similar role

-Knowledge of billing procedures and collection techniques (e.g. skip tracing)

-Familiarity with laws related to debt collection (e.g. FDCPA)

-Working knowledge of MS Office and databases

-Comfortable working with targets

-Patience and ability to manage stress

-Excellent communication skills (written and oral)

-Skilled in negotiation

-Problem-solving skills

-High school diploma; Associate's/Bachelor's degree is a plus


If interested please email your resume to

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