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Customer Service Collector
ORLANDO FL 32806
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-90674210

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Wyndham Destinations

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
       
  1 Views, 0 Applications  
 
Customer Service Collector
Click here at -recruiting/video/161060668 to learn about our amazing culture!


**Wyndham Vacation Ownership is looking for strong customer service candidates for our Collections department in Orlando, FL.**


**Responsibilities:**

- Using a soft collections approach, make contact with debtors by telephone, both incoming and outgoing calls, in order to negotiate and collect past due monies.

- Negotiate payment plans and analyze situation to determine best course of action following business practices and policies.

- Make independent choices to satisfy customer dissatisfaction and resolve debtor disputes.

- Initiate follow-up on all accounts in order to ensure payment plans are fulfilled.




**Minimum Requirements:**

- High school diploma or G.E.D. equivalent.


- Customer Service experience - 1 year

- Computer literacy - 1 year

- Excellent telephone and communications skills

- Ability to work independently and prioritize tasks efficiently




**Preferred Qualifications:**

- 1-2 years collections/sales experience


- Ability to speak,read, and write fluently in Spanish, Portuguese, or Japanese

- Some college education



- 1 year experience in a call center environment


Envision your career with one of the world's largest hospitality companies. Wyndham Vacation Ownership, a member of Wyndham Worldwide's (NYSE: WYN) family of companies, is the world's largest vacation ownership business, as measured by the number of vacation ownership resorts, individual vacation ownership units and owners of vacation ownership interests. Headquartered in Orlando, Florida, the company develops and operates an expansive portfolio of resorts, managing comprehensive vacation ownership sales, marketing, and consumer financing operations. The company's seven primary consumer brands include: CLUB WYNDHAM®, WorldMark® by Wyndham, CLUB WYNDHAM® ASIA, WorldMark South Pacific Club by Wyndham, Shell Vacations Club, Margaritaville Vacation Club® by Wyndham and WYNDHAM CLUB BRASILSM. As of December 31, 2016, the company has developed or acquired 219 vacation ownership resorts in the U.S., Canada, Mexico, the Caribbean, South America and the South Pacific that represent approximately 25,000 individual vacation ownership units and nearly 900,000 owners of vacation ownership interests. Wyndham Vacation Ownership is supported by approximately 18,000 associates worldwide.


As one of FORTUNE Magazine's Most Admired Companies, Wyndham Worldwide is one family, one team of professionals who actively strive to provide our customers and each other with our signature Count On Me! Service promise. A promise to be responsive to needs, to be respectful in every way and deliver a great experience. It's more than a promise, at Wyndham it's been recognized as a commitment, visible in our awards including Newsweek's 100 Greenest Companies, Diversity Inc's 25 Noteworthy Companies and Ethisphere Institute Lists of the World's Most Ethical Companies amongst others. Come and join our Wyndham Family and discover the rewards for your career.


**Benefits**


A career at Wyndham offers you great benefit opportunities with a competitive package of salary, benefits and recognition. In addition to great employee discounts on such travel related areas as hotel & lodging, car rentals & other goods & services, you will receive:


+ Medical/dental and vision care plans

+ A 401(k) program that matches dollar for dollar up to 6% of salary (to government max)

+ Programs that include Flexible Spending Accounts, short & long term disability, life insurance & educational assistance


Along the way, you will have an opportunity to contribute to improving the world around us through our volunteer efforts and global sustainability program, Wyndham Green.


Come and be part of One Family, One Team, One Company . . . Wyndham


**_People Make the Difference_**

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